DATA PROTECTION NOTICE FOR CUSTOMERS
This notice refers to “Customer” means an individual who either have contacted us through any means to find out more about any goods or services we provide, or have entered into a contract directly or indirectly with us for the supply of any goods or services by us.
Certain pages on the Website contain “Web beacons” (also known as Internet tags, pixel tags and clear GIFs.).These Web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by a third party.
The Websites are adopting SSL encryption technology on the pages where personal data is input so that personal data input by customers is securely exchanged. SSL is a protocol for encrypting valuable information such as personal data which is exchanged on the Internet. SSL can protect against the intercepting and falsifying of data, and masquerading by third persons.
COLLECTION OF PERSONAL DATA
We may collect your name, address, e-mail address, gender, contact numbers, and any other information (“Personal Data”) to respond to your inquiries or your requests, inform you of the results of any promotional activity you have agreed to participate in and/or for market research concerning our business and the preparation of statistics, and/or for marketing or research promotions. Personal data also includes data voluntarily shared by you directly or via a third party who has been duly authorized by you to disclose your personal data to us (your “authorized representative”).
If your Personal Data is stolen, hacked, lost or damaged due to accident or by any other means, without any fault or negligence on the part of the Company, the Company may not be responsible for any damages incurred to the extent permitted under the applicable laws in India.
PURPOSE OF USE OF PERSONAL DATA
All personal information collected may be used by the Company individually or collectively and may be combined with other information for the following purposes:
- Performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
- Verifying your identity;
- Responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
- Managing your relationship with us;
- Complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
DISCLOSURE AND TRANSFER OF PERSONAL DATA
Unless required or permitted under the law in India, we will not disclose your Personal Data to others and/or transfer your Personal Data outside of India without your consent. In some cases when the Company needs to disclose your Personal Data and/or transfer your Personal Data outside of India to a third party, such as our headquarters, affiliates,
subsidiaries or service providers, you may be deemed to have agreed to provide your Personal Data in order for the Company and the third party to further respond to your inquiries or your requests, and/or to provide necessary service to you.
You will always have the right to approve or disapprove of such disclosures and/or transfers, or even to refuse to receive those services at any time.
Your personal data may be disclosed to our affiliates, teams, associates or any other related agencies for:
- Communicating with you in relation to products and services offered by the Company;
- Contacting you for product or customer satisfaction surveys and market research;
- Responding to your job/application or your recruitment issues;
- Responding to business operation issues;
- Evaluation purpose, research, or any other use authorized under the provisions of law
- Responding to your inquiries or your requests;
- To inform you of the results of any promotional activity you have agreed to participate in;
- For market research concerning our business and the preparation of statistics; and
- For marketing or research promotions.
- Any other purposes for which you have provided the information;
KEEPING PERSONAL DATA
We will only retain Personal Data for as long as necessary for the fulfillment of the purpose for which it was collected or to which you have given your consent, except where otherwise provided by law.
We declaim any responsibility for the collecting, managing and the security of customer’s personal data used on non-affiliated third parties’ websites that are linked to our website. With regards to personal data protection of non-affiliated third parties’ website, please refer to the personal data protection policy of such parties respectively.
WITHDRAWING YOUR CONSENT
The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above.
We respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request.
Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
RETENTION OF PERSONAL DATA
We may retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws.
We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
CAUTION ABOUT LOSS AND INAPPROPRIATE USE
The Company will use reasonable endeavors to secure all information flow over the internet but cannot guarantee the security of any information transmitted over the internet in any case, whether on data inflow to the Company or outflow from the Company back to you.
DATA PROTECTION OFFICER
You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:
Department: Marketing & Communication
Contact No.: +91-22-61285455
Email Address: email@example.com
EFFECT OF NOTICE AND CHANGES TO NOTICE
This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us. We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.